Automation & Workflows

Oncology Workflow Automation

Last updated 2026-07-31

What's new

2026-07-31
  • AI is now capable of handling end-to-end tasks, but the challenge is understanding unique business processes to make AI work effectively for specific companies.
  • Forward-deployed engineers (FDEs) (specialists who work closely with a company) map out how humans currently do their jobs to identify inefficiencies and unique workflows.
  • Simply adding AI to existing broken processes doesn't work; instead, processes need to be re-engineered around AI to see real benefits and return on investment (ROI).
  • The future of operations will shift from being human-centered to AI-centered, requiring changes in both tools and processes.
2026-07-28
  • Netflix found that AI coding agents (AI tools that write code) can create code quickly but may not always make it run fast, leading to higher computing costs.
  • They experimented with using another type of AI, called an LLM agent (a type of AI that understands and generates text), to analyze performance data and find ways to make code run faster.
  • The LLM agent was able to understand performance data from different programming languages and identify common patterns that could be optimized, potentially speeding up the process of improving code performance.

Key points

What it is

  • Oncology Workflow Automation uses AI to handle complex, multi-step medical tasks in cancer care, reducing manual effort and errors.
  • It focuses on "agentic workflows" (systems given an outcome, not just steps, that figure out the path themselves) for tasks like prior authorizations (approvals needed before a patient can get a treatment).
  • These systems make context-aware choices (decisions based on the specific situation) within the process, moving beyond simple, fixed-path automations (set sequences that break if something changes).
  • The goal is to build automations that run without your involvement, saving serious time while handling complex, high-stakes tasks.

How to use it

  • Start by writing down every step of the process while sharing your screen with your team or client to ensure everyone is aligned on the workflow.
  • Use natural language (plain English commands) to tell your AI tool what you want, such as "Hey, I want to build a workflow for oncology prior authorizations."
  • After building, test the workflow with real runs to ensure nothing slips, and maintain workflow hygiene to keep it clean and easy to understand.
  • Break the oncology workflow into smaller, focused tasks, each with a clear input, data transformation in the middle, and a specific output.

Watch out for

  • Expecting AI to handle everything perfectly from the start without oversight, as traditional automation tools (coded step-by-step processes) break when they encounter unexpected data.
  • Trying to automate everything in one giant prompt instead of breaking the workflow into smaller, focused tasks.
  • Skipping validation steps and not reviewing the execution plan (the step-by-step logic the AI proposes) before letting it run live.

Tools named

  • Claude Code (an AI tool for building and testing workflows automatically)

Lesson 1: What is Oncology Workflow Automation and why it matters

Oncology Workflow Automation uses AI to handle complex, multi-step medical tasks in cancer care, reducing manual effort and errors. A key example is prior authorizations (approvals needed before a patient can get a treatment). In a typical workflow, the system first "intakes the orders" (receives the doctor’s prescription), then automatically files for authorization from insurance. This moves beyond simple, fixed-path automations (set sequences that break if something changes). Instead, it uses agentic workflows (systems given an outcome, not just steps, that figure out the path themselves). These agents can make context-aware choices (decisions based on the specific situation) within the process.

This matters for AI development because it shows how to build systems that are both powerful and reliable. Instead of jumping straight to autonomous AI agents (fully independent systems that can break easily), developers should focus on adding AI where it makes intelligent decisions within a controlled structure. For oncology, this might mean an agent that can analyze combinations of drugs for difficult-to-treat cancers. The goal is leverage: building automations that run without your involvement, saving serious time while handling complex, high-stakes tasks. By starting with well-defined problems like prior authorizations, developers learn to create practical, scalable solutions that businesses actually need, rather than flashy but unreliable systems.

Sources

Lesson 2: How to use Oncology Workflow Automation: step-by-step

To use Oncology Workflow Automation step by step, start with the intake of orders for cancer patients. This is the first step in automating prior authorizations (filing for drug approval). You do not need to manually manage every step; the goal is to run the entire workflow without human touch.

First, write down every step of the process while sharing your screen with your team or client. This ensures everyone is aligned on the workflow. Use clear naming for each step and add sticky notes (brief explanations) within the workflow so anyone can understand the logic later. For example, label an order entry step and note what triggers the authorization filing.

Next, use natural language (plain English commands) to tell your AI tool what you want. In Claude Code, you can start with something like "Hey, I want to build a workflow for oncology prior authorizations." The AI will help plan the structure, create a to-do list, and then build and test the workflow automatically. It may ask for an API key (a code that connects software services) to finalize.

After building, test the workflow with real runs to ensure nothing slips. Since there is no AI in the first three steps (order intake, verification, filing), the automation is very confident and leaves little room for error. The final step uses AI to handle exceptions or complex cases.

Finally, maintain workflow hygiene: keep it clean and easy to understand so your team can open it later and see the logic immediately. This step-by-step approach makes oncology workflows run without constant human oversight.

Sources

Lesson 3: Best practices and pitfalls

Oncology workflow automation can run without human touch, but it requires careful design to avoid common pitfalls. The key mistake is expecting AI to handle everything perfectly from the start without oversight. Traditional automation tools (coded step-by-step processes) break when they encounter unexpected data, and the same happens with AI if you skip validation steps. A best practice is to design workflows with a "human in the loop" — a person sits at an output checkpoint to review results. This is a deliberate design choice, not a failure. For example, a prior authorization workflow for cancer drugs should intake orders, process them through AI, then have a clinician verify the final submission before it runs.

Another pitfall is trying to automate everything in one giant prompt. Instead, break the oncology workflow into smaller, focused tasks. Each should have a clear input, data transformation in the middle, and a specific output. When you first trigger a new workflow, review the execution plan (the step-by-step logic the AI proposes) before letting it run live. This catches errors early. Testing and optimization are critical: deploy the workflow itself, not the agent, and run tests to see if anything slips through the cracks. A final best practice is to use a project file (a system prompt file) to document business rules and past workflows, so the AI improves over time without repeating mistakes. Avoid the hype that AI fixes itself forever — maintenance is still needed, but proper setup minimizes it.

Sources