AI Agents & Orchestration

AI Agent Engineering

Last updated 2026-08-01

What's new

2026-08-01
  • Hyper Agent (a no-code platform for creating AI agents) lets you build digital employees to solve business or personal problems, accessible via platforms like Slack or Telegram.
  • You can create reusable AI agents, like a brand guidelines generator, that can be accessed and used by your entire team.
  • Hyper Agent shows the AI's reasoning process, making it easy to understand and interact with.
  • The platform guides you through setting up persistent agents that can be called upon whenever needed.
2026-07-31
  • Forward-deployed engineering (working closely with customers to solve problems) started as a way to ensure software stability (DevOps) and data integration (combining different data sources) for companies like Palantir (a data analysis company).
  • The term "forward-deployed engineering" has become too broad and vague, but it's still considered a hot job in AI (artificial intelligence).
  • A new discipline called agent engineering (AI systems that perform tasks for users) has emerged, with harness engineering (managing and coordinating AI agents) as a subset.
  • The speaker argues that everyone is essentially a forward-deployed engineer, working directly with customers and AI tools to solve problems.
2026-07-25
  • Lyft has developed a customer support AI agent (a computer program that mimics human conversation to help customers) and emphasizes rigorous offline and online evaluations to ensure its performance before and after launch.
  • Their offline evaluation involves simulated multi-turn conversations using synthetic data (fake but realistic data) and a language model (LM) judge to assess interactions, aiming to prevent using live users as test data.
  • Online evaluations include tracing tools to monitor the AI agent's actions, an online grader to evaluate its performance, and a human-in-the-loop process to analyze errors and improve the agent continuously.
  • They highlight common evaluation failures, such as creating meaningless scores, having unreliable LM judges, and lacking mechanisms to catch performance regressions (when the AI agent starts performing worse) in production.
2026-07-22
  • Forward Deployed Engineers (FDEs) (specialists who customize AI tools for specific companies) are in high demand, with some earning millions annually, and you can become one in 30 days.
  • AI intelligence is becoming widely available, so the competitive edge lies in how companies deploy and customize it for their unique needs.
  • Palanteer (a company that helps businesses use AI) popularized the FDE role, sending specialists on-site to create tailored solutions using their customizable software platform.
2026-07-19
  • AI agents (computer programs that do tasks for you) can now run a business with little human input, acting as a team with one manager and specialists for different tasks like social media or ads.
  • These agents use simple English instructions and remember important business details, creating content and handling tasks without sharing information between roles to keep each task specialized.
  • The system connects to your existing apps (like email or project management tools) through connectors (links that let the AI access these apps), turning the agents from chatbots into active workers.
  • Beginners can use pre-built agent setups (called plugins) to avoid creating each agent from scratch, making it easier to start automating tasks.
2026-07-16
  • AI agents (AI tools that work independently to complete tasks) are expected to create 170 million new jobs by 2030, focusing on building and managing these agents.
  • AI agents differ from chatbots (AI tools that only respond to direct questions) by performing full workflows, diagnosing problems, assembling plans, taking action, and assessing their work.
  • To determine if a task is suitable for an AI agent, use the "rule of R": check if the task is repetitive, rule-based, and offers a return on the time invested to build the agent.
  • When building an AI agent, start by defining a specific outcome (the goal you want the agent to achieve) and provide a clear "definition of done" (specific, measurable instructions to know if the task is completed).
2026-07-13
  • OpenAI merged Codeex (a coding assistant) and Chat GPT (a text-based AI) into one app, adding a new "work" tab for tasks and a better in-app browser.
  • They released three new models: GPT 5.6 Soul (most powerful), Terra, and Luna, with Soul being the most advanced for complex tasks.
  • GPT 5.6 Soul is more efficient and faster than its predecessor, but not as powerful as Fable 5 (a leading AI model).
  • The new updates aim to help more people discover and use the full capabilities of OpenAI's tools.

Key points

What it is

  • AI Agent Engineering is designing systems where AI models (the "brain") can act independently to achieve goals, using tools and memory.
  • An AI agent is like a folder with three things: a model (the AI itself), tools (like code interpreters or web search), and memory (to remember past steps).
  • Unlike simple workflows (like a vending machine), agents can try different approaches (like a slot machine) to achieve goals.

How to use it

  • Define the outcome you want the agent to achieve, and let it figure out the steps, shifting from traditional automation to agentic workflows.
  • Configure what the agent can access, specifying tools (external functions or APIs) and data or context it should remember.
  • Design the agent’s structure, using sub-agents with isolated contexts or agent teams with specialized roles for complex tasks.

Watch out for

  • Treat AI agents as dynamic systems, not static code, and create a proper evaluation suite with test cases for edge cases before deploying.
  • Avoid overloading agents with too many skills; keep them focused with minimal capabilities for better results.
  • Monitor what each agent is actually working on in real-time to catch drift early, as AI applications are not static.

Lesson 1: What is AI Agent Engineering and why it matters

AI Agent Engineering is the practice of designing systems where an AI model (the brain of an AI) can act on its own to complete a goal. Think of an AI agent as just a folder with three things inside it: a model, tools, and memory. The model is the AI itself. Tools are things like code interpreters or web search that the agent can use. Memory lets the agent remember past steps. Instead of just giving a one-time answer, an agent plans, uses tools, and works toward a goal on its own.

Why does this matter? AI Agent Engineering shifts your role from directly supervising every AI action to giving high-level guidance and direction. As one expert put it, if you are a good manager of people, you will become a good manager of agents. You tell the agent the outcome you want, and it figures out the steps. This is different from a simple workflow, which is like a vending machine—same input always gives the same output. An agent is more like a slot machine; it can try different approaches. Knowing when to use an agent versus a simple no-AI workflow is a key skill. The AI agent market is expected to exceed $50 billion in the next few years. Agentic engineering is one of the most important concepts to learn because the major AI labs are pushing toward systems that leave the human out of the loop as much as possible. Your job becomes building the building blocks—like skills, plugins, and standard operating procedures—that your agents use. Learn to be a problem solver, not just an agent builder.

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Lesson 2: How to use AI Agent Engineering: step-by-step

An AI Agent is just a folder containing three things: instructions, tools, and memory. To start building, you first define what outcome you want the agent to achieve. Instead of hardcoding every step, you simply say, “Here’s the outcome I want,” and the agent figures out the path. This is the shift from traditional automation to agentic workflows (systems that decide their own steps).

Next, configure what the agent can access. You specify which tools (external functions or APIs) it can use, and what data or context it should remember. For example, a house-hunting agent called “relocation scout” would be given real-estate search tools and a memory of your preferred neighborhoods.

Then you design the agent’s structure. For complex tasks, you can create a multi-agent system (several agents working together). Use sub-agents with completely isolated contexts (separate information spaces) so no data leaks between tasks. You can form agent teams where each agent has a specialized role: one scouts the codebase, one plans, one writes code, one reviews. Or use agent chains that pipeline tasks sequentially—first agent generates a schema, second validates it, third implements it, fourth writes tests.

To run your agents, you deploy them onto a fleet (a group of running agent instances) that operates across your infrastructure. Test each agent individually, then publish it. Finally, sell the pilot as labor first, then productize it into a repeatable service. The discipline of engineering remains the same—you’re still designing systems, just with AI components replacing manual logic.

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Lesson 3: Best practices and pitfalls

When running AI agents at scale, the key pitfalls come from treating them as static code rather than dynamic systems. A common mistake is building without a proper evaluation suite. Before deploying, create a set of test cases representing edge cases (unusual scenarios) and run your agent against those examples to pinpoint where it fails. This prevents you from ending up with a huge dataset that only partially explains agent behavior when something goes wrong, which it inevitably will.

Another pitfall is overloading agents with too many skills. One practitioner deleted 95% of their agent skills and got better results. Keep agents focused with minimal capabilities. The agent itself is just a folder containing instructions, skills, and configuration — simplicity matters.

Best practice is to have the agent review its own work. This advanced move catches errors automatically. Also, guide your agent toward outcomes rather than telling it how to do the task — let it surprise you with faster or better approaches.

When running multiple agents as a fleet, act as a board giving high-level goals and metrics rather than micromanaging. The harness (the system that coordinates agents) should remain flexible, because frameworks sometimes hit bottlenecks. Finally, monitor what each agent is actually working on in real-time to catch drift early. AI applications are not static, so your engineering discipline must treat them as adaptive systems requiring ongoing evaluation and adjustment.

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